




Warranty
Our most common ones are:
◦ Control Valve: 7 years (This is exceptional as the industry average is 2-3 years)
◦ Pressure Tank: Lifetime warranty (This is also exceptional as the industry average is 5-10 years)
Certifications
Our most common ones are:
NSF/ANSI 44: Certifies residential water softeners that use ion exchange to reduce water hardness, and may also test for the reduction of barium and radium.
NSF/ANSI 372: Ensures that products designed for drinking water systems are lead-free, meaning they contain less than 0.25% lead by weight.
CSA B483.1: A Canadian standard for drinking water treatment systems, covering both point-of-use and point-of-entry plumbed and non-plumbed systems.
NSF/ANSI 42: Focuses on the aesthetic qualities of drinking water, certifying filters that reduce non-health-related impurities like chlorine, taste, odor, and particulates.
NSF/ANSI 58: Applies to reverse osmosis (RO) systems, ensuring they effectively reduce a wide range of contaminants, including total dissolved solids (TDS), arsenic, lead, and fluoride.


Our different systems

Every Tap, Every Drop, whole-home protection that purifies water at the source — for drinking, cooking, bathing, and beyond.

Small Space, Big Impact, a sleek, under-the-sink system for kitchen water that’s clean, crisp, and always on demand.

(Coming soon) Beauty in the Details, Reduce skin and hair irritants with filtered shower water that refreshes and revitalizes.
What our clients are saying








Frequently asked questions
What warranty coverage do you provide for your water filtration systems?
We offer comprehensive warranty coverage for our water filtration systems with different terms for various components. Our warranty coverage includes a 7-year warranty on the Control Valve, which is exceptional compared to the industry average of 2-3 years. Additionally, we provide a lifetime warranty on the Pressure Tank, which significantly exceeds the industry standard of 5-10 years.
How does your warranty compare to industry standards?
Our warranty terms are significantly more generous than industry averages. While most competitors offer 2-3 years on control valves, we provide 7 years of coverage. For pressure tanks, where the industry typically offers 5-10 years, we provide lifetime warranty coverage, demonstrating our confidence in product quality and durability.
What components are covered under the warranty?
The warranty covers key system components including the Control Valve (7 years) and Pressure Tank (lifetime). For specific warranty details on other components of your particular system, we recommend consulting the individual product pages or contacting our support team, as we offer many different products and solutions with varying warranty terms.
How do I make a warranty claim?
To initiate a warranty claim, please contact our customer service team at +1 844-952-4005. Have your product information and purchase details ready to expedite the process. Our team will guide you through the warranty claim procedure and help resolve any covered issues promptly.
Does the warranty cover all types of water filtration systems?
Yes, our warranty applies to all our water filtration systems, including our Whole House systems (Every Tap, Every Drop protection), Under Sink systems (Small Space, Big Impact), and our upcoming Shower filtration systems (Beauty in the Details). However, specific warranty terms may vary by product type and model.
What certifications do your water filtration systems have?
Our water filtration systems are certified by multiple recognized standards organizations. We hold certifications including NSF/ANSI 44, NSF/ANSI 372, CSA B483.1, NSF/ANSI 42, and NSF/ANSI 58, ensuring our products meet rigorous safety and performance standards.
What does NSF/ANSI 44 certification mean?
NSF/ANSI 44 certification verifies that our residential water softeners effectively use ion exchange technology to reduce water hardness. This certification may also include testing for the reduction of barium and radium, ensuring comprehensive water treatment performance.
What is NSF/ANSI 372 certification and why is it important?
NSF/ANSI 372 certification ensures that products designed for drinking water systems are lead-free, meaning they contain less than 0.25% lead by weight. This certification is crucial for protecting your family’s health by ensuring minimal lead exposure through your water system.
What does CSA B483.1 certification cover?
CSA B483.1 is a Canadian standard for drinking water treatment systems. This certification covers both point-of-use and point-of-entry plumbed and non-plumbed systems, ensuring our products meet Canadian safety and performance requirements for water treatment.
What is NSF/ANSI 42 certification?
NSF/ANSI 42 certification focuses on the aesthetic qualities of drinking water. It certifies that our filters effectively reduce non-health-related impurities such as chlorine, taste, odor, and particulates, improving the overall quality and palatability of your water.
What does NSF/ANSI 58 certification guarantee?
NSF/ANSI 58 certification applies to reverse osmosis (RO) systems, ensuring they effectively reduce a wide range of contaminants including total dissolved solids (TDS), arsenic, lead, and fluoride. This certification guarantees comprehensive contaminant removal for the purest water quality.
Why are these certifications important for consumers?
These certifications provide independent verification that our products meet strict safety and performance standards. They ensure that our water filtration systems effectively remove contaminants, are safe for drinking water use, and perform as advertised. This gives you confidence in the quality and reliability of your water treatment investment.
Are your certifications regularly updated and maintained?
Yes, maintaining current certifications is an ongoing process that requires regular testing and compliance verification. Our team of experts carefully selects water purification and filtration systems based on their efficiency and certified components to ensure continued compliance with all applicable standards.
How can I verify the certifications for my specific system?
You can verify certifications for your specific system by consulting the individual product pages on our website, as we offer many different products and solutions with varying certifications. You can also contact our customer service team at +1 844-952-4005 for detailed certification information about your particular product.
Do different system types have different certifications?
Yes, different system types may have different applicable certifications based on their technology and intended use. Our Whole House systems, Under Sink systems, and Shower systems may each have specific certifications relevant to their filtration methods and applications. We recommend checking the specific certifications for your system type when making your selection.